FAQ

Answers for facility teams

Straight answers about scope, scheduling, and how we partner with Bay Area workplaces.

What services does Platinum provide?

Commercial cleaning and day porter support, post-construction cleaning, building maintenance & repair, disinfection/specialty cleaning, and janitorial supply management — for offices, campuses, and other commercial properties.

Where do you operate?

We proudly serve the greater San Francisco Bay Area from our Santa Clara headquarters at 3060 Kenneth Street. See our Locations page for city coverage.

Do you offer emergency or after-hours support?

Yes. Our operation is designed for 24/7 emergency facility maintenance and repair so issues that threaten uptime or occupancy get attention when they happen.

Can you handle post-construction turnovers?

Absolutely. We provide rough, final, and touch-up cleans so newly built or renovated spaces look occupancy-ready — not like an active job site.

How do I request a quote?

Call (408) 998-9004, email [email protected], or use our contact form. Share square footage, site count, and desired service frequency for the fastest response.

Will we have a dedicated account contact?

Yes. From first introduction through daily operations, account managers and trained staff stay close to your sites so you are never treated as just another account.

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